faqs
How long will my amplify package take to deliver?
THE CURRENT LEAD TIME ON BOTH amplify¹ & amplify² PACKAGES IS 7 WORKING DAYS FROM DELIVERY OF YOUR MATERIALS (PHOTOS, VIDEOS & AUDIO).
How do I send my photos, videos & audio files?
ONCE WE’VE RECEIVED YOUR ORDER WE WILL SEND OVER A GOOGLE DRIVE FOLDER LINK VIA EMAIL. SIMPLY UPLOAD YOUR MATERIALS INTO THE RELEVANT SUBFOLDERS (IMAGES, VIDEO & AUDIO) AND RESPOND TO THE EMAIL ADVISING WHEN THE UPLOAD IS COMPLETE.
FOR A STEP-BY-STEP WALKTHROUGH OF THE ORDER PROCESS PLEASE WATCH THE ‘HOW IT WORKS’ VIDEO ON THE HOMEPAGE.
Will my assets be original?
YES. WE HAVE IMPLEMENTED CERTAIN PROCESSES TO ENSURE THAT WE REFRESH OUR OWN CREATIVE ASSETS (SUCH AS STYLE FOOTAGE & TRANSITION STYLES) REGULARLY TO ENSURE THE LOOK OF OUR ASSETS DOES NOT BECOME REPETITIVE. EACH PROJECT IS APPROACHED WITH A UNIQUE VISION TAILORED SPECIFICALLY TO THE ARTIST'S BRAND AND MUSIC STYLE, GUARANTEEING ORIGINALITY AND A BESPOKE DESIGN EXPERIENCE.
Can I request revisions to my assets once delivered?
WE DO ALLOW MINOR REVISIONS TO YOUR ASSETS HOWEVER DUE TO OUR INTERNAL PROCESSES WE CANNOT CURRENTLY OFFER WHOLESALE CHANGES TO DESIGNS. YOU CAN FIND OUT WHAT WE CLASSIFY AS ‘MINOR REVISIONS’ WITHIN THE AMPLIFY TERMS & CONDITIONS DOCUMENT - AVAILABLE HERE. IF YOU REQUIRE SOME ADVICE ON HOW TO GET THE BEST RESULTS & ERADICATE ANY POTENTIAL FOR REVISIONS PLEASE DON’T HESITATE TO CONTACT US VIA THE FORM BELOW.
What materials do I need to provide?
WE REQUIRE THE AUDIO FILES FOR YOUR TRACKS PLUS A RANGE OF VIDEOS & PHOTOS. FOR MORE DETAILS CHECK OUT OUR MATERIALS UPLOAD GUIDELINES.
Is there a summary of the Terms & Conditions for the Amplify Package?
YES, YOU CAN FIND IT HERE. IF YOU WISH TO CHECK OUT THE T&Cs IN FULL, THEY CAN BE FOUND HERE.
What are the dimensions of the assets provided as part of the amplify package?
YOU CAN FIND A FULL BREAKDOWN OF ALL THE ASSET DIMENSIONS IN THE AMPLIFY ASSET SPEC SHEET → DOWNLOAD HERE.
Can I see an example package?
YES. PLEASE FIND THE EXAMPLE PACKAGES BELOW:
My release consists of multiple tracks, can I specify how many assets I require for each?
YES. IF YOU ARE RELEASING AN EP OR ALBUM YOU CAN SPECIFY HOW MANY ASSETS YOU REQUIRE FOR EACH TRACK IN THE COMMENTS SECTION OF THE CHECKOUT FORM. FOR EXAMPLE IF YOU ARE ORDERING THE amplify² PACKAGE AND YOU’RE RELEASING A 2-TRACK EP, YOU COULD REQUEST 2 PRE-RELEASE STORIES FOR TRACK A & THE FINAL 3 FOR TRACK B.
Can I provide additional information to my designer?
YES. IF YOU HAVE ANYTHING YOU WOULD LIKE YOUR DESIGNER TO TAKE ON BOARD, WE WOULD ADVISE PROVIDING THIS INFORMATION IN THE COMMENTS SECTION OF YOUR CHECKOUT FORM. WHILE THE FINAL CREATIVE INTERPRETATION IS UP TO THE DESIGNER, THEY WILL ENDEAVOUR TO WORK WITH YOUR COMMENTS TO ENSURE YOUR VISION IS RESPECTED AND REFLECTED IN THE FINAL DESIGN AS MUCH AS POSSIBLE.